Any organization that receives mail, email and/or fax correspondence knows how difficult it can be to efficiently distribute the correspondence to the correct person or department for handling. It’s even more difficult to track whether a particular item is still in process or has been completed, let alone by whom. Further, what about the communication history with the correspondent or the historical records of other items pertaining to the same topic?

Get a handle on your correspondence with a document management and workflow-based application enabling electronic collaboration across desks, departments, or organizations, with seamless inclusion of document images, fax, and email in the repository. We offer two solutions based on your processing environment: