The client is the leading full-service grocery retailer in Western and Central New York, and Northwestern Pennsylvania. With over 10,000 associates, they operate 71 full-service supermarkets and five franchise supermarkets.

When the company was previously divested, all of their historical HR data, along with their new-hire information, remained resident in the legacy system of their former parent company. This resulted in undue cost, labor overhead, and processing delays because data and documents were being transferred between sites for scanning and indexing into the legacy system. In addition, sensitive employee data for their staff was, in effect, residing on the servers of a potential competitor.

The company worked with an authorized reseller of INDICIUM to design and implement a solution using Microsoft SQL Server and the INDICIUM Document Management System.

Data from the old legacy system was cleansed and migrated to INDICIUM. The new system leverages the advanced security and indexing capabilities of INDICIUM to manage all aspects of capturing, accessing and maintaining the company’s HR data. Document capture that formerly took upwards of one week can now be accomplished in a single day on secured in-house servers. HR personnel can access employee information—even specific document types—from a single source, rather than having to search across four or more locations.